PRIVACY POLICY

Atelier Petites Pierres respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit or make a purchase from www.atelierpetitespierres.com.

By using our website, you acknowledge and accept the practices described in this Policy.

1. Data Controllers

Atelier Petites Pierres operates through:

Nuratt Textile LLC

Istanbul, Türkiye

APP Design LLC

New Castle, Delaware, United States

Both entities act as data controllers in accordance with applicable data protection laws.

For privacy-related inquiries:

📩 atelier@petitespierres.com

2. What Personal Data We Collect

We may collect:

Full name
Billing and shipping address
Email address
Telephone number
Payment transaction details (processed securely via third-party providers)
Order history
Account credentials
IP address and browsing data
Cookie identifiers

For Turkish citizens, national ID numbers may be required solely for statutory invoicing purposes.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

Performance of a contract (order fulfillment and customer service)
Compliance with legal obligations
Legitimate business interests (fraud prevention, service improvement)
Consent (email marketing and optional communications)

For customers located in the European Union, processing is conducted in accordance with the General Data Protection Regulation (GDPR), where applicable.

4. How We Use Your Data

We use your data to:

Process and deliver orders
Provide shipping updates
Manage returns and warranty claims
Prevent fraud and misuse
Improve our website and services
Send marketing communications (if consent is given)

We do not sell, rent, or trade personal data to third parties.

5. Data Sharing

Personal data may be shared with:

Payment service providers
DHL Express and logistics partners
Warehousing and fulfillment providers
IT and accounting service providers
Legal authorities where required by law

All third parties process data under strict confidentiality and legal obligations.

6. International Transfers

Due to our operational structure, personal data may be processed in the United States and Türkiye.

All transfers are conducted in accordance with applicable data protection regulations.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal limitations)
Restrict processing
Object to processing based on legitimate interest
Withdraw consent for marketing communications

EU residents may exercise their GDPR rights by contacting:

📩 atelier@petitespierres.com

You also have the right to lodge a complaint with your local supervisory authority.

8. Data Retention

We retain personal data:

As long as necessary to fulfill contractual obligations
As required under accounting and tax regulations
For the duration of any active dispute

Data is securely deleted after the applicable retention period.

9. Cookies

We use cookies to:

Ensure website functionality
Improve user experience
Analyze website performance
Provide relevant marketing

Where required by law, cookie usage is subject to user consent.

You may manage cookie preferences through your browser settings.

10. Updates

We may update this Privacy Policy from time to time.

The most current version will always be available on our website.