Each piece is prepared with care in our atelier.

Standard designs are typically ready within 1–3 business days, while personalized and exclusive pieces require 5–7 business days for production.

All pieces are crafted in our Istanbul Atelier. Orders are shipped via DHL Express from either our Istanbul or U.S. fulfillment center, depending on stock availability and destination.

Delivery times vary by location:

• United States: 2–4 business days
  
• European Union: 1–3 business days
  
• Non-EU Europe: 2–5 business days
  
• All other countries: 2–7 business days
  

All orders are shipped via DHL Express on a DDP (Delivered Duty Paid) basis. Duties and taxes are included, ensuring a seamless delivery with no additional charges upon arrival.

Most items can be returned within -14 days- the return period, unless otherwise specified on the product page.

Please note that personalized items, including engraved or custom pieces, rings, chains that are custom sized are not eligible for return as they are made specifically for you.

To start a return, please contact us or use our return portal. Our team will guide you through the process.

Returns within the United States are free. A prepaid return label will be provided, and returns are handled through our U.S. return center.

For international orders, returns are accepted with a flat $30 return shipping fee. Instructions are provided based on the closest return location to ensure a smooth process.

Our collections are crafted using a range of carefully selected materials, including 24K micron gold coated brass, sterling silver, and fine jewelry materials such as 14K gold and diamonds. Material details are specified on each product page.

Our pieces are designed for everyday wear, but we recommend avoiding prolonged contact with water, perfumes, and chemicals to preserve their finish and shine over time.

To maintain the beauty of your jewelry, we recommend avoiding contact with water, perfumes, and chemicals. Store your pieces in a dry place when not in use and handle them with care.

If your item arrives damaged or if there is any issue with your order, please contact us as soon as possible.

We will review your request and make sure it is resolved in the best possible way.